EUROTecniche is certified! During the 4th and 5th of April 2022 EUROTecniche concluded a challenging but rewarding path with great satisfaction: it was subjected to audits for ISO 9001: 2015 and RJC certifications.
For the first certification, the company has defined and maintains an active Quality Management System in accordance with the requirements of UNI EN ISO 9001:2015 standard. The application of the requirements of the standard is necessary for the organization to demonstrate the ability to regularly provide products and services that meet the customer’s requirements and the applicable mandatory ones, as well as to strengthen customer satisfaction through the effective application of the system, including the processes to improve the system itself.
A Quality Manual has been drawn up which describes how EUROTecniche takes care of the requirements indicated by the UNI EN ISO 9001: 2015 standard. In the development and application of the Quality Management System, the company has taken the following principles as reference points:
- customer focus;
- active participation of people;
- process approach;
- evidence-based decision making;
- relationship management.
The RJC (Responsible Jewelery Council, non-profit organization) certification, on the other hand, promotes responsible practices in the processing of precious metals and diamonds from an ethical, social and environmental point of view, respecting human rights, from extraction to sale. We strongly believe that it is essential to respect these values, both on the part of the company and on the part of each individual, especially in the historical period we are living.
The audits carried out by inspectors from a well-known certification body have assessed our company with positive results and without any non-compliance. Certificates will be issued over the next few weeks and will be made public, in the meantime, you can read the Code of Ethics and the Responsible Procurement Policy on our website in the “Our commitment” section.